“…medicine is not merely about performing tests or surgeries, or administering drugs… For as skilled and knowledgeable as my caregivers are, what matters most is that they have empathized with me in a way that gives me hope and makes me feel like a human being, not just an illness.” Ken Schwartz
Compassion shown by staff can make all the difference to a patient’s experience of care, but in order to provide compassionate care staff must, in turn, feel supported in their work.
In partnership with the Point of Care Foundation, we offer Schwartz Rounds, a supportive practice which provide staff with a structured forum to gather and discuss the emotional aspects of working in healthcare.
What are Schwartz Rounds?
Schwartz Rounds aim to help colleagues better understand the challenges and rewards of providing care. We all have stories to share and by bringing this to life through your experiences, we can help each of us better understand the respective roles we all play in the delivery of care. Evidence shows that staff who attend Rounds feel less isolated, helping to normalise the emotions that are part and parcel of working in healthcare but that we often keep under the surface. All staff are invited to join Rounds.
Rounds are focused around a particular overarching theme and take place at Merseycare monthly. Themes can be broad and overarching or related to a particular case. Sessions can be held either in-person or via Microsoft Teams.
Sessions last around one hour. The first 15 to 20 minutes will be led by two or three storytellers, who will share their experiences around the theme. Storyteller panels will ideally be built via a mix of clinical and non-clinical staff to help build well rounded perspective amongst attendees. The remainder of the session will then be led by trained facilitators from within the Trust, who’ll lead an open discussion.
The focus of Schwartz Rounds is very much on reflection, and so discussion will be focused around this as opposed to problem solving. All sessions are a confidential space, with patient and staff identities protected and it clearly outlined during a Round.
An added bonus is that Schwartz Rounds are also accredited with CPD Points, you can request an attendance certificate following a Round.
Find out more on the Point of Care Foundation's website.
Upcoming rounds
Information about these sessions can be found in the drop downs below.
What happens when every voice is heard and responsibility is shared? Join us to explore how teams create space for honest voices and collective responsibility, so that patient care and team wellbeing thrive side by side.
|
Meeting ID: 374 138 067 449 |
|
What happens when we truly see and hear each other? Explore the impact of recognition, respect and identity and uncover insights that shape care.
|
A reflective space to explore how diverse perspectives and thinking styles help teams navigate complexity and deliver compassionate, safe care together.
|
Meeting ID: 371 730 299 083 |
What happens when we share how uncertainty and change truly feel? Ever wondered how others navigate the pressures of today’s NHS? Step into a space where real stories spark insight and connection.
|
Meeting ID: 319 599 500 428 2 |
A reflective Schwartz Round exploring the same patient’s journey in secure care through the eyes of colleagues in different roles.
|
Meeting ID: 329 027 957 698 86 |
Your story matters: come and connect with colleagues who understand the weight of care and the power of compassion.
|
Meeting ID: 323 132 055 957 77 |
Previous rounds
We work with patients who have been convicted of serious crimes, delivering compassionate care and building therapeutic relationships. How do we deal with the emotions that can bring?
Find out more in the attached document.
Bank colleagues and temporary staff are crucial to delivering our services. Come and listen to the experiences of individuals and teams.
Find out more in the attached document.
Digital developments and healthcare technology innovations are rapidly increasing. Come and listen to the
impact of this on caregivers.
Find out more in the attached document.
Whether newly qualified or joining a new team, starting out can be both a great opportunity and an even bigger challenge.
Find out more in the attached document.
Explore and reflect on the profound impact of authenticity and belonging in our workplace.
Find out more in the attached document.
We have difficult conversations every day. Come and reflect on the challenges and impact for having honest, compassionate conversations with patients, families, and colleagues.
Find out more in the attached document.
Amazing things happen every day at work. Share and reflect on the most uplifting and transformative moments with patients, families, and colleagues?
Find out more in the attached document.
An opportunity to reflect on the essential and diverse roles within healthcare to deliver safe and effective patient care. Join us to reflect on the collective impact of our contributions
Click here to join: Join the meeting now
Find out more in the attached document.
Change impacts every one of us, which makes it a universal experience, how we react to change is individual and can differ greatly. Join us to share and reflect on our experiences.
Click here to join: Join the meeting
Find out more in the attached document.
There are those that leave a mark and shape who we are in our work. Share and reflect on the profound impact we can have on each other.
Click here to join: Join the meeting
Find out more in the attached document.
